5 Replies Latest reply on Aug 20, 2015 3:24 PM by MillerEG

    After Effects crashing after responding to Ray Tracing warning dialog box at startup

    MillerEG

      Every time I respond to the dialog box below after booting up AE I get the spinning beach ball cursor and the program becomes unresponsive and must be Force Quit.  I've tried answering for it not to ask me each session but it still comes up at every boot up.  I've signed out and back into Creative Cloud, uninstalled and reinstalled after effects, deleted my preferences file, and still have had no luck solving this issue.  Anyone else had a similar issue or know of a possible fix?  Thanks!

      Screen Shot 2015-08-20 at 9.35.56 AM.png