0 Replies Latest reply on Aug 20, 2015 11:12 AM by dorfke

    Premiere elements 12 will not validate serial nr

    dorfke

      I have installed premiere elements 12 a few months ago but haven't used it in a few weeks. It worked perfectly before, but now will stop at validation. I can log in with my adobe id, then it tries to validate but I get the message "validate serial nr" underneed is a message like "connect through internet to validate". I'm connected and if I press validate it loads a few seconds but nothing happens. Can someone help me?