2 Replies Latest reply on Aug 20, 2015 6:32 PM by MonroeP

    "Unexpected Error" when trying to open catalog after reverting to Windows 7 from Windows 10.

    MonroeP

      I tried updating my computer from Windows 7 to Windows 10. It seemed to work well for a day or two, then explorer (the desktop) began flashing on and off.

      In addition, when the computer began flaking out, it informed me that my license was not valid, and I had to activate windows again. I tried without success.

       

      I then decided to revert to Windows 7. The computer is stable now, but I can't get my main LR catalog with all my client photos to open. "Unexpected Error". Trying again gives the same result.

       

      When I try to open the most recent backup, it says the file is not writable and cannot be opened, OR I might not have sufficient permissions.

       

      Any help will be greatly appreciated. I've been using Lightroom since it first came out and has been almost totally trouble free until this episode.

       

      Thanks!

       

      Monroe