0 Replies Latest reply on Oct 14, 2015 8:45 AM by E33WW2DTDN

    File>Email Photo causes LR6 to crash immediately.   How to fix?

    E33WW2DTDN Level 1

      "Adobe Plightroom Lightroom has stopped working..  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available."

       

       

      Lightroom version: 6.1.1 [ 1032027 ]

      License: Perpetual

      Operating system: Windows 7 Business Edition

      Version: 6.1 [7601]

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.3 GHz

      Built-in memory: 12270.4 MB

      Real memory available to Lightroom: 12270.4 MB

      Real memory used by Lightroom: 427.0 MB (3.4%)

      Virtual memory used by Lightroom: 387.7 MB

      Memory cache size: 123.8 MB

      Maximum thread count used by Camera Raw: 4

      Camera Raw SIMD optimization: SSE2

      System DPI setting: 96 DPI

      Desktop composition enabled: Yes

      Displays: 1) 1920x1080, 2) 1680x1050

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

       

      Graphics Processor Info:

      Quadro 600/PCIe/SSE2

       

      Check OpenGL support: Passed

      Vendor: NVIDIA Corporation

      Version: 3.3.0 NVIDIA 353.82

      Renderer: Quadro 600/PCIe/SSE2

      LanguageVersion: 3.30 NVIDIA via Cg compiler

       

      Config.lua flags: None

       

      Adapter #1: Vendor : 10de

          Device : df8

          Subsystem : 83510de

          Revision : a1

          Video Memory : 979

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Realtek High Definition Audio)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: LR5x102

      Direct2DEnabled: false

      GPUDevice: not available

      OGLEnabled: true