3 Replies Latest reply on Sep 5, 2015 7:58 AM by canarytops

    Android Issue with PDS within protected website [Android]

    canarytops

      I have a website that has a password protected area containing a number of PDF files (which individually are NOT password protected).

      From a Android phone and tablet using Adobe Reader (for which there are no outstanding updates) I get "Error cannot open the file" once I can see the file (having entered the password protected area of the website). If I request "Open in a new tab" the file downloads and opens correctly. All files open via a windows PC.

      PDF files in a non password protected area on the same website open without any problems.

      Colleagues on different Android devices have the same problem.

      Any ideas ?