2 Replies Latest reply on Aug 21, 2015 10:39 AM by sapphiregraphics1

    Error: "Quicktime may need to be installed in order to view or convert the video in Adobe Media Encoder."

    sapphiregraphics1 Level 1

      I'm trying to export Flash to a video. I get this message

       

      "Quicktime may need to be installed in order to view or convert the video in Adobe Media Encoder."

       

      Despite the error message it "seems" to go and spits out a mov file, but only the audio comes across (the video is just black).

       

      I'm using Flash Professional CC, but older versions (CS6) seem to have the same issue.

       

      Any tips on how to export from flash to a non-swf format?

       

      Thanks!