2 Replies Latest reply on Aug 22, 2015 3:49 AM by sarsaxen

    Lightroom introduction video not loading

    alexf98381735

      Hello

      I've recently downloaded Lightroom CC 2015 as well as updated my laptop to windows 10, now for some reason the 30s lightroom introduction video will not load (this is the first time I have opened Lightroom). As soon as the introduction video pops up it just stays black indefinitely and i am unable to close it, so basically Lightroom is rendered unusable for me.

      Has anybody had/heard of this problem before? Is there a way in some preferences to turn off the introduction video (I can open menus like 'file' but as soon as a menu closes the video pops up again)?

      Somebody please help! I have over 64gb of photos to edit and I dont want to do them through photoshop