3 Replies Latest reply on Aug 22, 2015 3:53 PM by AadeshSingh

    Can't use my "Creative Cloud Photography plan"


      Hi there,


      i just paid (couple hours ago) for a Creative Cloud Photography plan (photoshop + lightroom) but i still can't open my photoshop (the trial has expired).

      I tried the "activate licence" button but it cannot retrieve my subscription. I then tried to logout from Creative cloud and login back again and it still doesn't work.


      The payment has been confirmed and my subscription is noted as active on the creative cloud website.


      Any ideas ?


      Thanks !