When I start lightroom CC in window 10, the overview video pops up. I click play, but nothing happens, I can't close it or anything. I have to end the process, and start over, but it keeps doing it. I cannot use lightroom at all. I've tried uninstalling, etc, and nothing is working.
Please Press ESC or Enter/return on keyboard as soon as the you Start Lightroom and the Intro Video appears.
Hope this helps
I was having the same problem, and this took care of it. I can't thank you enough.