I have called and been told this before, but that was awhile ago. Now I call and they won't help so please someone help me -__-
Does your serial number show on your account page?
https://www.adobe.com/account.html for serial numbers on your Adobe page... or
Thank you! I seriously don't understand why the person on the phone couldn't have just told me that. When I was trying to go to my account page earlier it only wanted me to change my picture. You helped a lot.