3 Replies Latest reply on Oct 13, 2015 12:17 PM by TofuRobot

    Lightroom Freezes During 'Intro Video'

    frankt59053666

      Hello,

       

      I recently installed lightroom CC after upgrading to Windows 10. When I open the program, I'm forced to play an intro video, which causes everything to freeze. I've tried rolling back my GPU drivers, but no dice. Any advice on how to fix it? Keep in mind that I can't access anything in the lightroom software, because I can't escape the video prompt.

       

      Specs:

       

      CPU: i7 4790

      GPU: GTX 970

      OS: Windows 10 Home

       

      Current Driver date: 7/23/15, rolled back from 8/7.

       

      Thanks in Advance,

      Frank