2 Replies Latest reply on Aug 23, 2015 5:58 AM by S_Boulder_Bob

    Lightroom fails with introduction screen

    S_Boulder_Bob

      When I launch lightroom, the message about 30 days left in the trial appears.  I say continue with the trial, and a screen appears that should be a 30 second video -- this will not play or go away.  From what I can tell, during the brief time that lightroom is actually visible, Lightroom found the old elements 9 catalog and it loaded.  How do I fix this? System is windows 10 64 pro.