5 Replies Latest reply on Aug 23, 2015 9:10 AM by trshaner

    When starting LR, if I start looking for photos it always crashes. I have to wait about 30S before starting my work. This is a repeatable problem. Is anyone having this problem?

    JAPPR-51

      This is a common problem on all versions from 3 to 6.1.1

       

      This is the error message:

      Problem signature:

        Problem Event Name:    APPCRASH

        Application Name:    lightroom.exe

        Application Version:    6.1.1.10

        Application Timestamp:    55aed83a

        Fault Module Name:    ntdll.dll

        Fault Module Version:    6.1.7601.18798

        Fault Module Timestamp:    5507b864

        Exception Code:    c0000005

        Exception Offset:    00000000000324b8

        OS Version:    6.1.7601.2.1.0.256.48

        Locale ID:    2070

        Additional Information 1:    722a

        Additional Information 2:    722a50f2e25c70897509fbaeb12c2b7f

        Additional Information 3:    f251

        Additional Information 4:    f2518f12268f02418f1a79e0f3ba9b7a