2 Replies Latest reply on Aug 23, 2015 11:05 AM by sarsaxen

    Lightroom cc failure


      I have just installed lightroom through the cloud and so far have been unable to use it. Everytime I try and open the programme another screen comes on with what looks like a video. when I try and start or see if there is a way of stopping it everything just freezes and I have to close everything with task manager. Can anyone help me rectify this problem so I can actually use lightroom ?