1 Reply Latest reply on Aug 23, 2015 7:52 PM by A.T. Romano

    I just installed premiere elements on my mac. works fine on my account but not on my kids accounts

    kirko90210

      I just installed premiere elements on my mac. works fine on my account but not on my kids accounts.

       

      the welcome screen shows up then i click video editor -- new project.  it looks like something is going to happen, but eventually stops and the app never starts.

      I have parental controls on the kids accounts but have allowed access thru every message that showed up when starting premiere elements

       

      any ideas as to what is going on? Thanks,