5 Replies Latest reply on Aug 24, 2015 5:13 AM by dj_paige

    Fails to import images, says they can not be read. How do I fix this?

    michelleh34166110

      I have lightroom 5 which has been working great with no problems..... Today I tried to import some images and now matter what images I choose I keep getting an error message that says that the files failed to import because they can not be read. Why am I getting this message? How do I fix it? I ordered and downloaded this directly from Adobe it is not an illegally obtained copy of lightroom. I have not made any changes to lightroom and I am using the same camera I have always been.....Help! I need to get these images edited and sent to my customer!

       

      Thanks!

      Michelle