5 Replies Latest reply on Aug 24, 2015 4:54 PM by Peter Spier

    InDesign Procedure Entry Point Error

    Russ-Knap

      We recently upgraded one of our employee's software to Creative Cloud 2014.  Since then his InDesign has been throwing this error: "The procedure entry point ??1StatusID@@UEAA@XZ could not be located in the dynamic link library Database.dll."  We have uninstalled the CC apps and run the cleaner tool before reinstalling, but it's still happening.  Our employee is have an increasing issue with opening InDesign files, which is causing quite a bit of frustration.  I saw a similar issue in this forum, but they just escalated the issue without indicating the cause or solution for the issue.