25 Replies Latest reply on Nov 30, 2015 9:09 AM by m_vargas

    Failed to Register when installing Flash Player

    cwsc94870102

      Hello,

       

           I am having the following issue.  When trying to install the most current "Flash Player"  I get the following on all 300 Plus of my Windows 7 PCs.

      Flash Error.PNG

      I have tried the steps for the clean installed and the steps for giving permissions to the correct Keys in the registry and nothing has worked.  I have attached the log files from the latest machine I have encountered the error on.  Can someone please help! I am at my wits end on this.

       

      Shared Files - Acrobat.com

       

      Thanks,

       

      Roger Desilets

      Charleston Water System

       

      Message was edited by: Roger Desilets

        • 2. Re: Failed to Register when installing Flash Player
          cwsc94870102 Level 1

          Hi Maria,

           

          I have done this already, but tried it again just to make sure, and I got a new error.

          Flash2.PNG

           

          This error and the one above are the 2 errors I am getting on all my computers.  Ever since Flash player 17 was released I have been getting the errors.  Is there a Microsoft update or another piece of software that may be causing this?

           

          Thanks,

           

          Roger

          • 3. Re: Failed to Register when installing Flash Player
            m_vargas Adobe Employee

            Hi,

             

            That should be the same error as the other one.  The first screenshot is of the online installer, while the second screenshot is of the standalone/offline installer. Messaging space is limited in the online installer, so the message is shorter.  I can confirm by viewing the updated FlashInstall.log file. 

             

            This error essentially means there is a permissions error in the file system and/or registry and Flash Player is not able to register the OCX component.  Until the permissions are fixed, Flash Player will not be able to register.  The file that we have (reset_fp.cmd) resets permissions on all files/registry entries associated with Flash Player.


            Can you please post a screenshot of the directory that contains SubInACL.exe and the reset_fp.cmd file?

             

            --

            Maria

            • 4. Re: Failed to Register when installing Flash Player
              cwsc94870102 Level 1

              Here is the Flash install log:

               

              =O====== M/18.0.0.232 2015-08-24+20-22-56.926 ========

              0000 [I] 00000010 "C:\Users\SRV-PC~1\AppData\Local\Temp\InstallAX_18_0_0_232.exe" -install -msi

              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0003 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/18.0 2

              0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

              0007 [I] 00000013

              0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.exe

              0009 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.dll

              0010 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

              0011 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0012 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

              0013 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183

              0014 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 80070005

              0015 [I] 00000018

              0016 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 80070005

              =X====== M/18.0.0.232 2015-08-24+20-22-58.783 ========

               

              =O====== M/18.0.0.232 2015-08-24+20-27-04.686 ========

              0000 [I] 00000010 "C:\Users\SRV-PC~1\AppData\Local\Temp\InstallAX_18_0_0_232.exe" -install -msi

              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0003 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0004 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

              0006 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_18_0_0_232_ActiveX.exe/ 2

              0007 [I] 00000013

              0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.exe

              0009 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.dll

              0010 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

              0011 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0012 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

              0013 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183

              0014 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 80070005

              0015 [I] 00000018

              0016 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 80070005

              =X====== M/18.0.0.232 2015-08-24+20-27-06.526 ========

               

              =O====== M/18.0.0.232 2015-08-24+20-27-34.244 ========

              0000 [I] 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\uninstall_flash_player.exe" -force 

              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0003 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0006 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0007 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0009 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0011 [W] 00001018

              0012 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

              0013 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

              0014 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

              0015 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

              0016 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

              0017 [W] 00001037 Software\Macromedia\FlashPlayerActiveXReleaseType/ 2

              0018 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

              0019 [W] 00001021

              0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0022 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0023 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0024 [W] 00001048

              0025 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0026 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0027 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0028 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0029 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

              0030 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0031 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0032 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0033 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0034 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0035 [W] 00001018

              0036 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

              0037 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

              0038 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

              0039 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

              0040 [W] 00001019

              0041 [W] 00001020

              0042 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

              0043 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

              0044 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

              0045 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

              0046 [W] 00001037 Software\Macromedia\FlashPlayerPluginReleaseType/ 2

              0047 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

              0048 [W] 00001021

              0049 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0050 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0051 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0052 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0053 [W] 00001048

              0054 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0055 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0056 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0057 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0058 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

              0059 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0060 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0061 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0062 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0063 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0064 [W] 00001018

              0065 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player PPAPI/ 2

              0066 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Pepper/ 2

              0067 [W] 00001019

              0068 [W] 00001020

              0069 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

              0070 [W] 00001037 Software\Macromedia\FlashPlayerPepper/ 2

              0071 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

              0072 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

              0073 [W] 00001037 Software\Macromedia\FlashPlayerPepperReleaseType/ 2

              0074 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Pepper/ 2

              0075 [W] 00001021

              0076 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0077 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0078 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0079 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0080 [W] 00001048

              0081 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0082 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0083 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0084 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0085 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

              0086 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0087 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0088 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0089 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0090 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

              0091 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

              0092 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0093 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0094 [W] 00001036 Software\Opera Software/Plugin Path 2

              0095 [W] 00001036 Software\Opera Software/Plugin Path 2

              0096 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_18_0_0_232_ActiveX.exe/ 2

              =X====== M/18.0.0.232 2015-08-24+20-27-38.144 ========

               

              =O====== M/18.0.0.232 2015-08-24+20-30-05.689 ========

              0000 [I] 00000010 "C:\Users\SRV-PC~1\AppData\Local\Temp\InstallAX_18_0_0_232.exe" -install -msi

              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0003 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/18.0 2

              0005 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

              0007 [I] 00000013

              0008 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.exe

              0009 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_232_ActiveX.dll

              0010 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

              0011 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0012 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 80070005

              0013 [I] 00000018

              0014 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 80070005

              =X====== M/18.0.0.232 2015-08-24+20-30-07.263 ========

               

              =O====== M/18.0.0.203 2015-08-25+13-26-47.143 ========

              0000 [I] 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\Flash Player 18\flashplayer_18_ax_debug.exe"

              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0003 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0004 [E] 00001013

              =X====== M/18.0.0.203 2015-08-25+13-26-54.175 ========

               

              =O====== M/13.0.0.309 2015-08-25+13-28-13.841 ========

              0000 [I] 00000010 "C:\Users\srv-pcsuppt\Downloads\install_flash_player_13_active_x.exe"

              0001 [E] 00001013

              =X====== M/13.0.0.309 2015-08-25+13-28-20.795 ========

               

              =O====== M/18.0.0.232 2015-08-25+13-28-31.608 ========

              0000 [I] 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\uninstall_flash_player.exe" -force 

              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0003 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0004 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0005 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0007 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0010 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0011 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0012 [W] 00001018

              0013 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

              0014 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 5

              0015 [I] 00000018

              0016 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 5

              0017 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

              0018 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

              0019 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

              0020 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

              0021 [W] 00001037 Software\Macromedia\FlashPlayerActiveXReleaseType/ 2

              0022 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

              0023 [W] 00001021

              0024 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0025 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0026 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0027 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0028 [W] 00001048

              0029 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0030 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0031 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0032 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0033 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

              0034 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0035 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0036 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0037 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0038 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0039 [W] 00001018

              0040 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

              0041 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

              0042 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player NPAPI/ 2

              0043 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

              0044 [W] 00001019

              0045 [W] 00001020

              0046 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

              0047 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

              0048 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

              0049 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

              0050 [W] 00001037 Software\Macromedia\FlashPlayerPluginReleaseType/ 2

              0051 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

              0052 [W] 00001021

              0053 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0054 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0055 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0056 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0057 [W] 00001048

              0058 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0059 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0060 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0061 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0062 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

              0063 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0064 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0065 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0066 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0067 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0068 [W] 00001018

              0069 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player PPAPI/ 2

              0070 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Pepper/ 2

              0071 [W] 00001019

              0072 [W] 00001020

              0073 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

              0074 [W] 00001037 Software\Macromedia\FlashPlayerPepper/ 2

              0075 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

              0076 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

              0077 [W] 00001037 Software\Macromedia\FlashPlayerPepperReleaseType/ 2

              0078 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Pepper/ 2

              0079 [W] 00001021

              0080 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0081 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0082 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0083 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0084 [W] 00001048

              0085 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0086 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0087 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0088 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0089 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2

              0090 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2

              0091 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0092 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

              0093 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

              0094 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

              0095 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

              0096 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0097 [W] 00001036 Software\Opera Software/Last CommandLine 2

              0098 [W] 00001036 Software\Opera Software/Plugin Path 2

              0099 [W] 00001036 Software\Opera Software/Plugin Path 2

              0100 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 5

              0101 [I] 00000018

              0102 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 5

              0103 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_18_0_0_232_ActiveX.exe/ 2

              =X====== M/18.0.0.232 2015-08-25+13-28-37.163 ========

               

              =O====== M/13.0.0.309 2015-08-25+13-28-51.367 ========

              0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.exe" -refreshIEElevationPolicies

              =X====== M/13.0.0.309 2015-08-25+13-28-51.398 ========

               

              =O====== M/13.0.0.309 2015-08-25+13-28-51.352 ========

              0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.exe" -refreshIEElevationPolicies

              =X====== M/13.0.0.309 2015-08-25+13-28-51.398 ========

               

              =O====== M/13.0.0.309 2015-08-25+13-28-46.575 ========

              0000 [I] 00000010 "C:\Users\srv-pcsuppt\Downloads\install_flash_player_13_active_x.exe"

              0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/13.0 2

              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/13.0 2

              0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

              0007 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

              0009 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 5

              0010 [I] 00000018

              0011 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_232.ocx 5

              0012 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_13_0_0_309.ocx

              0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.exe

              0014 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_13_0_0_309_ActiveX.dll

              0015 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

              0016 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

              0017 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_13_0_0_309.ocx 80070005

              0018 [I] 00000018

              0019 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_13_0_0_309.ocx 80070005

              0020 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe

              =X====== M/13.0.0.309 2015-08-25+13-33-09.330 ========

               

              And here is the screen shot of the file location you asked for.

               

              Flash3.PNG

               

              I will restart with the clean install method and then try the install using the offline installed and then try the reset_fp method if I get an error.  I will let you know if that works,

               

              Thanks,

               

              Roger

              • 5. Re: Failed to Register when installing Flash Player
                cwsc94870102 Level 1

                Maria,

                 

                     For good measure I copied the reset_rp Dos info:

                 

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus : new a

                ce for builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \MiscStatus : 2 change(s)

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus\1 : del

                ete Perm. ACE 0 builtin\users

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus\1 : new

                ace for builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \MiscStatus\1 : 2 change(s)

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID : delete Pe

                rm. ACE 0 builtin\users

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID : new ace f

                or builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \ProgID : 2 change(s)

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Programmable : del

                ete Perm. ACE 0 builtin\users

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Programmable : new

                ace for builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \Programmable : 2 change(s)

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32 :

                delete Perm. ACE 0 builtin\users

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32 :

                new ace for builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \ToolboxBitmap32 : 2 change(s)

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib : delete P

                erm. ACE 0 builtin\users

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib : new ace

                for builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \TypeLib : 2 change(s)

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : delete P

                erm. ACE 0 builtin\users

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : new ace

                for builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \Version : 2 change(s)

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent

                ProgID : delete Perm. ACE 0 builtin\users

                SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent

                ProgID : new ace for builtin\users

                HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                \VersionIndependentProgID : 2 change(s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:       20, Modified       20, Failed        0, Syntax errors        0

                Last Done  : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-

                444553540000}\VersionIndependentProgID

                HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4

                44553540000} : 2 The system cannot find the file specified.

                 

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        1, Modified        0, Failed        1, Syntax errors        0

                Last Done  : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6

                D-11cf-96B8-444553540000}

                Last Failed: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6

                D-11cf-96B8-444553540000} : 2 The system cannot find the file specified.

                 

                =========================

                Repairing Flash Player File System Permissions. One moment please...

                =========================

                C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\administrators

                C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\administrators

                C:\Windows\System32\Macromed : delete Perm. ACE 1 builtin\administrators

                C:\Windows\System32\Macromed : delete Perm. ACE 0 builtin\administrators

                C:\Windows\System32\Macromed : new ace for builtin\administrators

                C:\Windows\System32\Macromed : new ace for builtin\administrators

                C:\Windows\System32\Macromed : 6 change(s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        1, Modified        1, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 9 builtin\administrators

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 1 builtin\administrators

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 0 builtin\administrators

                C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators

                C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators

                C:\Windows\System32\Macromed\Flash : 5 change(s)

                C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 0 builtin\admi

                nistrators

                C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\administrat

                ors

                C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 0 b

                uiltin\administrators

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\

                administrators

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 0 builtin

                \administrators

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\admini

                strators

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                erm. ACE 0 builtin\administrators

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                for builtin\administrators

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                (s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                erm. ACE 0 builtin\administrators

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                for builtin\administrators

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                (s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        6, Modified        6, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                xe

                C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\users

                C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\users

                C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users

                C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users

                C:\Windows\System32\Macromed : new ace for builtin\users

                C:\Windows\System32\Macromed : new ace for builtin\users

                C:\Windows\System32\Macromed : 6 change(s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        1, Modified        1, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 9 builtin\users

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 5 builtin\users

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 4 builtin\users

                C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash : 5 change(s)

                C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 builtin\user

                s

                C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 b

                uiltin\users

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\

                users

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 2 builtin

                \users

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                erm. ACE 2 builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                for builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                (s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                erm. ACE 2 builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                for builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                (s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        6, Modified        6, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                xe

                C:\Windows\System32\Macromed : delete Perm. ACE 9 nt authority\system

                C:\Windows\System32\Macromed : delete Perm. ACE 8 nt authority\system

                C:\Windows\System32\Macromed : delete Perm. ACE 1 nt authority\system

                C:\Windows\System32\Macromed : delete Perm. ACE 0 nt authority\system

                C:\Windows\System32\Macromed : new ace for nt authority\system

                C:\Windows\System32\Macromed : new ace for nt authority\system

                C:\Windows\System32\Macromed : 6 change(s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        1, Modified        1, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 8 nt authority\system

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 5 nt authority\system

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 4 nt authority\system

                C:\Windows\System32\Macromed\Flash : new ace for nt authority\system

                C:\Windows\System32\Macromed\Flash : new ace for nt authority\system

                C:\Windows\System32\Macromed\Flash : 5 change(s)

                C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 nt authority

                \system

                C:\Windows\System32\Macromed\Flash\activex.vch : new ace for nt authority\system

                 

                C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 n

                t authority\system

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for nt autho

                rity\system

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 2 nt auth

                ority\system

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for nt authority\s

                ystem

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                erm. ACE 2 nt authority\system

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                for nt authority\system

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                (s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                erm. ACE 2 nt authority\system

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                for nt authority\system

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                (s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        6, Modified        6, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                xe

                C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users

                C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users

                C:\Windows\System32\Macromed : new ace for builtin\users

                C:\Windows\System32\Macromed : new ace for builtin\users

                C:\Windows\System32\Macromed : 4 change(s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        1, Modified        1, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 3 builtin\users

                C:\Windows\System32\Macromed\Flash : delete Perm. ACE 2 builtin\users

                C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash : 4 change(s)

                C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 1 builtin\user

                s

                C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 1 b

                uiltin\users

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\

                users

                C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 1 builtin

                \users

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users

                C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                erm. ACE 1 builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                for builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                (s)

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                erm. ACE 1 builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                for builtin\users

                C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                (s)

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        6, Modified        6, Failed        0, Syntax errors        0

                Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                xe

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                 

                 

                Elapsed Time: 00 00:00:00

                Done:        0, Modified        0, Failed        0, Syntax errors        0

                =========================

                Finished.

                =========================

                Press any key to continue . . .

                 

                I am now rebooting as instructed in the directions. After reboot I install Flash player again and receive the same 2nd error message.

                 

                Thanks,

                 

                Roger

                • 6. Re: Failed to Register when installing Flash Player
                  m_vargas Adobe Employee

                  Hi Roger,


                  I am seeing some failures in the output you posted.  I've prepared a file, reset_fp_debug.cmd (uploaded at Shared Files - Acrobat.com) that will display the result of each command executed.  Please run this file and post the output as you did in your previous post. Hopefully the results will enable us to troubleshoot the failures.

                   

                  --

                  Maria

                  • 7. Re: Failed to Register when installing Flash Player
                    cwsc94870102 Level 1

                    Here you go:

                     

                    @echo off

                    @setlocal enableextensions

                    @cd /d "%~dp0"

                     

                    Echo =========================

                    Echo Repairing Flash Player HKEY_CLASSES_ROOT Registry Permissions. One moment please...

                    Echo =========================

                     

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670 C2} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4445535400 00} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C 5A} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{2E4BB6BE-A75F-4DC0-9500-682036 55A2C4} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6D F1C9} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{57A0E746-3863-4D20-A811-950C84F1 DB9B} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.spl /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.swf /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.mfp /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.sol /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.sor /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp.1 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.10 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.11 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.12 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.13 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.14 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.15 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.16 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.17 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.18 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.19 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.20 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper  /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash"  /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash"  /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670 C2} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4445535400 00} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C 5A} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{2E4BB6BE-A75F-4DC0-9500-682036 55A2C4} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6D F1C9} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{57A0E746-3863-4D20-A811-950C84F1 DB9B} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.spl /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.swf /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.mfp /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.sol /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.sor /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp.1 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.10 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.11 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.12 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.13 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.14 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.15 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.16 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.17 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.18 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper  /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash"  /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash"  /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                     

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670C2} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D4304BCF-B8E9-4B35-BEA0-DC5B522670 C2} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4445535400 00} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C5A} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{1171A62F-05D2-11D1-83FC-00A0C9089C 5A} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\Interface\{2E4BB6BE-A75F-4DC0-9500-68203655A2C4} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\Interface\{2E4BB6BE-A75F-4DC0-9500-682036 55A2C4} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6D F1C9} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\TypeLib\{57A0E746-3863-4D20-A811-950C84F1DB9B} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\TypeLib\{57A0E746-3863-4D20-A811-950C84F1 DB9B} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.spl /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.swf /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.mfp /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.sol /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\.sor /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashFactory.FlashFactory.1 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\FlashProp.FlashProp.1 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.1 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.3 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.4 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.5 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.6 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.7 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.8 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.9 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.10 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.11 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.12 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.13 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.14 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.15 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.16 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.17 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\ShockwaveFlash.ShockwaveFlash.18 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_CLASSES_ROOT\MacromediaFlashPaper.MacromediaFlashPaper  /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/futuresplash"  /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg "HKEY_CLASSES_ROOT\MIME\Database\Content Type\application/x-shockwave-flash"  /grant=users=r

                     

                    Echo =========================

                    Echo Repairing Flash Player HKEY_LOCAL_MACHINE Registry Permissions. One moment please...

                    Echo =========================

                     

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.11 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.12 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.13 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.14 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.15 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.16 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.17 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.18 /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4445535400 00} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                     

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.11 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.12 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.13 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.14 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.15 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.16 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.17 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.18 /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4445535400 00} /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                     

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.1 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.3 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.4 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.5 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.6 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.7 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.8 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.9 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.10 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.11 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.12 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.13 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.14 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.15 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.16 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.17 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash.18 /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subkeyreg HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4445535400 00} /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                     

                    Echo =========================

                    Echo Repairing Flash Player File System Permissions. One moment please...

                    Echo =========================

                    subinacl /subdirectories %WINDIR%\System32\Macromed /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\System32\Macromed /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\System32\Macromed /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\System32\Macromed /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\System32\Macromed\* /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=administrators=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=system=f

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                    subinacl /subdirectories %WINDIR%\SysWow64\Macromed\* /grant=users=r

                    echo ERRORLEVEL = %ERRORLEVEL%

                     

                    Echo =========================

                    Echo Finished.

                    Echo =========================

                    pause

                    exit

                    • 8. Re: Failed to Register when installing Flash Player
                      m_vargas Adobe Employee

                      Hi Roger,

                       

                      Something didn't go right.  Instead of seeing echo ERRORLEVEL = %ERRORLEVEL% it should be ERRORLEVEL = 0 (or some other number if there is an error).  From a previous screenshot it appears you may be running SubInACL from a network location.  Is that correct?  If so, I'm wondering if it could be the reason for the behaviour we're observing.  I'm used to running SubInACL with it installed locally, not on a network share.  Can you please try installing it locally on a system and running it that way?  Also, are  you right-clicking on the batch file and selecting 'Run as Administrator' or are you opening the command-prompt window (as Administrator) and running the script that way?

                       

                      --

                      Maria

                      • 9. Re: Failed to Register when installing Flash Player
                        cwsc94870102 Level 1

                        Maria,

                         

                             I did run the SubInACL locally not from a network location (The screen shot was a mapped drive from my PC to the one in question just for the screen shot only), and I am right clicking on the file you sent and running as admin.

                         

                        Thanks,

                         

                        Roger

                        • 11. Re: Failed to Register when installing Flash Player
                          cwsc94870102 Level 1

                          Maria,

                           

                               I realized that I did not run the reset_debug program from my local computer.  So here is the updated debug info.

                           

                          SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib : new ace

                          for builtin\users

                          HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                          \TypeLib : 2 change(s)

                          SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : delete P

                          erm. ACE 0 builtin\users

                          SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version : new ace

                          for builtin\users

                          HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                          \Version : 2 change(s)

                          SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent

                          ProgID : delete Perm. ACE 0 builtin\users

                          SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependent

                          ProgID : new ace for builtin\users

                          HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}

                          \VersionIndependentProgID : 2 change(s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:       20, Modified       20, Failed        0, Syntax errors        0

                          Last Done  : HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-

                          444553540000}\VersionIndependentProgID

                          ERRORLEVEL = 0

                          HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6D-11cf-96B8-4

                          44553540000} : 2 The system cannot find the file specified.

                           

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        1, Modified        0, Failed        1, Syntax errors        0

                          Last Done  : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6

                          D-11cf-96B8-444553540000}

                          Last Failed: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes\CLSID\{D27CDB6E-AE6

                          D-11cf-96B8-444553540000} : 2 The system cannot find the file specified.

                           

                          ERRORLEVEL = 0

                          =========================

                          Repairing Flash Player File System Permissions. One moment please...

                          =========================

                          C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\administrators

                          C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\administrators

                          C:\Windows\System32\Macromed : delete Perm. ACE 1 builtin\administrators

                          C:\Windows\System32\Macromed : delete Perm. ACE 0 builtin\administrators

                          C:\Windows\System32\Macromed : new ace for builtin\administrators

                          C:\Windows\System32\Macromed : new ace for builtin\administrators

                          C:\Windows\System32\Macromed : 6 change(s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        1, Modified        1, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed

                          ERRORLEVEL = 0

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 15 builtin\administrators

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 7 builtin\administrators

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 6 builtin\administrators

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 1 builtin\administrators

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 0 builtin\administrators

                          C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators

                          C:\Windows\System32\Macromed\Flash : new ace for builtin\administrators

                          C:\Windows\System32\Macromed\Flash : 7 change(s)

                          C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 0 builtin\admi

                          nistrators

                          C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\administrat

                          ors

                          C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 0 b

                          uiltin\administrators

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\

                          administrators

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 3 builtin

                          \administrators

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 0 builtin

                          \administrators

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\admini

                          strators

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : 3 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                          erm. ACE 0 builtin\administrators

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                          for builtin\administrators

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                          (s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                          erm. ACE 0 builtin\administrators

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                          for builtin\administrators

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                          (s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        6, Modified        6, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                          xe

                          ERRORLEVEL = 0

                          C:\Windows\System32\Macromed : delete Perm. ACE 11 builtin\users

                          C:\Windows\System32\Macromed : delete Perm. ACE 10 builtin\users

                          C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users

                          C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users

                          C:\Windows\System32\Macromed : new ace for builtin\users

                          C:\Windows\System32\Macromed : new ace for builtin\users

                          C:\Windows\System32\Macromed : 6 change(s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        1, Modified        1, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed

                          ERRORLEVEL = 0

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 13 builtin\users

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 9 builtin\users

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 8 builtin\users

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 3 builtin\users

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 2 builtin\users

                          C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash : 7 change(s)

                          C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 builtin\user

                          s

                          C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 b

                          uiltin\users

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\

                          users

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 4 builtin

                          \users

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 1 builtin

                          \users

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : 3 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                          erm. ACE 2 builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                          for builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                          (s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                          erm. ACE 2 builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                          for builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                          (s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        6, Modified        6, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                          xe

                          ERRORLEVEL = 0

                          C:\Windows\System32\Macromed : delete Perm. ACE 9 nt authority\system

                          C:\Windows\System32\Macromed : delete Perm. ACE 8 nt authority\system

                          C:\Windows\System32\Macromed : delete Perm. ACE 1 nt authority\system

                          C:\Windows\System32\Macromed : delete Perm. ACE 0 nt authority\system

                          C:\Windows\System32\Macromed : new ace for nt authority\system

                          C:\Windows\System32\Macromed : new ace for nt authority\system

                          C:\Windows\System32\Macromed : 6 change(s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        1, Modified        1, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed

                          ERRORLEVEL = 0

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 10 nt authority\system

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 7 nt authority\system

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 6 nt authority\system

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 1 nt authority\system

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 0 nt authority\system

                          C:\Windows\System32\Macromed\Flash : new ace for nt authority\system

                          C:\Windows\System32\Macromed\Flash : new ace for nt authority\system

                          C:\Windows\System32\Macromed\Flash : 7 change(s)

                          C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 2 nt authority

                          \system

                          C:\Windows\System32\Macromed\Flash\activex.vch : new ace for nt authority\system

                           

                          C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 2 n

                          t authority\system

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for nt autho

                          rity\system

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 3 nt auth

                          ority\system

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 0 nt auth

                          ority\system

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for nt authority\s

                          ystem

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : 3 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                          erm. ACE 2 nt authority\system

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                          for nt authority\system

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                          (s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                          erm. ACE 2 nt authority\system

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                          for nt authority\system

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                          (s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        6, Modified        6, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                          xe

                          ERRORLEVEL = 0

                          C:\Windows\System32\Macromed : delete Perm. ACE 3 builtin\users

                          C:\Windows\System32\Macromed : delete Perm. ACE 2 builtin\users

                          C:\Windows\System32\Macromed : new ace for builtin\users

                          C:\Windows\System32\Macromed : new ace for builtin\users

                          C:\Windows\System32\Macromed : 4 change(s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        1, Modified        1, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed

                          ERRORLEVEL = 0

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 3 builtin\users

                          C:\Windows\System32\Macromed\Flash : delete Perm. ACE 2 builtin\users

                          C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash : 4 change(s)

                          C:\Windows\System32\Macromed\Flash\activex.vch : delete Perm. ACE 1 builtin\user

                          s

                          C:\Windows\System32\Macromed\Flash\activex.vch : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash\activex.vch : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : delete Perm. ACE 1 b

                          uiltin\users

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : new ace for builtin\

                          users

                          C:\Windows\System32\Macromed\Flash\Flash32_18_0_0_203.ocx : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : delete Perm. ACE 1 builtin

                          \users

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : new ace for builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashInstall.log : 2 change(s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : delete P

                          erm. ACE 1 builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : new ace

                          for builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll : 2 change

                          (s)

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : delete P

                          erm. ACE 1 builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : new ace

                          for builtin\users

                          C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe : 2 change

                          (s)

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        6, Modified        6, Failed        0, Syntax errors        0

                          Last Done  : C:\Windows\System32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.e

                          xe

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                           

                           

                          Elapsed Time: 00 00:00:00

                          Done:        0, Modified        0, Failed        0, Syntax errors        0

                          ERRORLEVEL = 0

                          =========================

                          Finished.

                          =========================

                          Press any key to continue . . .

                           

                          Thanks,

                           

                          Roger Desilets

                          • 12. Re: Failed to Register when installing Flash Player
                            cwsc94870102 Level 1

                            PWillener,

                             

                                 I Ran the MSI before and got the error: Error 1722. There is an error with this Windows Installer Package


                            Thanks,


                            Roger

                            • 13. Re: Failed to Register when installing Flash Player
                              m_vargas Adobe Employee

                              Hi Roger,

                               

                              Error 1722 in an MSI is a generic error. The true error will be in the MSI install log file and the FlashInstall.log file, which based on the log file you posted previously is the 'Failed to Register' error.

                               

                              Please post screenshots of the following:

                              • C:\Windows\system32\Macromed\Flash\ directory
                              • The value of the HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32 registry entry

                               

                              Thank you.

                               

                              --

                              Maria

                              • 14. Re: Failed to Register when installing Flash Player
                                cwsc94870102 Level 1

                                Maria,

                                 

                                Here are the screenshots you asked for.

                                Flash4.PNG

                                 

                                There are 2 entries for the registry key.

                                Flash5.PNG

                                 

                                Flash6.PNG

                                 

                                Here is the install log just in case you need it.

                                 

                                =O====== M/18.0.0.203 2015-08-25+17-12-12.857 ========

                                0000 [W] 00001113 C:\Windows\system32\Macromed\Flash\\* 3

                                0001 [I] 00000010 "\\downtown\PCSupport\PCSupport\Flash Player\Flash Player 18\flashplayer_18_ax_debug.exe"

                                0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                                0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                                0004 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

                                0005 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/18.0 2

                                0006 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                                0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                                0008 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

                                0009 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/18.0 2

                                0010 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                                0011 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                                0012 [I] 00000013

                                0013 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe

                                0014 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll

                                0015 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

                                0016 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                                0017 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_203.ocx 80070005

                                0018 [I] 00000018

                                0019 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_203.ocx 80070005

                                0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                                0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                                0022 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

                                =X====== M/18.0.0.203 2015-08-25+17-12-32.934 ========

                                 

                                =O====== M/18.0.0.203 2015-08-25+17-17-35.087 ========

                                0000 [I] 00000010 "\\downtown\pcsupport\PCSupport\Flash Player\Flash Player 18\flashplayer_18_ax_debug.exe"

                                0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                                0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                                0003 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

                                0004 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                                0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                                0006 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

                                0007 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl

                                0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                                0009 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashUtil32_18_0_0_203_ActiveX.exe/ 2

                                0010 [I] 00000013

                                0011 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.exe

                                0012 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_18_0_0_203_ActiveX.dll

                                0013 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch

                                0014 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl

                                0015 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183

                                0016 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183

                                0017 [W] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_203.ocx 80070005

                                0018 [I] 00000018

                                0019 [E] 00001032 C:\Windows\system32\Macromed\Flash\Flash32_18_0_0_203.ocx 80070005

                                0020 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                                0021 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                                0022 [W] 00001036 Software\Macromedia\FlashPlayerPepper/PlayerPath 2

                                =X====== M/18.0.0.203 2015-08-25+17-19-02.716 ========

                                 

                                Thanks,

                                 

                                Roger

                                m_vargas wrote:

                                 

                                Hi Roger,

                                 

                                Error 1722 in an MSI is a generic error. The true error will be in the MSI install log file and the FlashInstall.log file, which based on the log file you posted previously is the 'Failed to Register' error.

                                 

                                Please post screenshots of the following:

                                • C:\Windows\system32\Macromed\Flash\ directory
                                • The value of the HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32 registry entry

                                 

                                Thank you.

                                 

                                --

                                Maria

                                • 15. Re: Failed to Register when installing Flash Player
                                  m_vargas Adobe Employee

                                  Hi,

                                   

                                  I need the actual value for HKEY_CLASSES_ROOT\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32, similar to the following:

                                  Capture.JPG

                                   

                                  I also would like to get a screenshot of the Security tab for the C:\Windows\SysWOW64\Macromed\Flash file (right-click, select Properties > Security), similar to:

                                  Capture.JPG

                                   

                                  I'm thinking it might be a good idea to perform a screenshare session with you so that we can take a look at various items on the system.  Would you be willing/available to do this?

                                   

                                  --

                                  Maria

                                  • 16. Re: Failed to Register when installing Flash Player
                                    cwsc94870102 Level 1

                                    Yes, lets do the screen share session.  I am available now.

                                    • 17. Re: Failed to Register when installing Flash Player
                                      cwsc94870102 Level 1

                                      m_vargas

                                       

                                      Maria,

                                       

                                           I ran the SubInacl and created the new reset.cmd and rebooted.  I then tried the Flash player installer you downloaded to my desktop and received the same error message.

                                       

                                      Flash2.PNG

                                       

                                      Thanks,

                                       

                                      Roger

                                      • 18. Re: Failed to Register when installing Flash Player
                                        m_vargas Adobe Employee

                                        Hi Roger,


                                        Thank you for the update.  The installer engineer is still going through the Process Monitor log file.

                                         

                                        --

                                        Maria

                                        • 19. Re: Failed to Register when installing Flash Player
                                          m_vargas Adobe Employee

                                          Hi Roger,

                                           

                                          The installer engineer identified several registry entries we'd like to get permission information on.  Are you available for a quick screen-share?  Shouldn't take very long.

                                           

                                          --

                                          Maria

                                          • 21. Re: Failed to Register when installing Flash Player
                                            cwsc94870102 Level 1

                                            cwsc94870102 wrote:

                                             

                                            Yes

                                            Sorry, I waited as long as I could.  Maybe we can pick this backup next week.

                                            • 22. Re: Failed to Register when installing Flash Player
                                              m_vargas Adobe Employee

                                              Hi Roger,

                                               

                                              Sorry, not sure what happened there with your forum post.  I didn't get an email that you replied until now (two came through).

                                               

                                              I'll message you Monday morning when I arrive and see if you're available then.

                                               

                                              --

                                              Maria

                                              • 23. Re: Failed to Register when installing Flash Player
                                                cwsc94870102 Level 1

                                                Maria, Thanks for the help.  I will figure out a way for McAfee to allow the install of Flash Player or White list the Reg Keys below.

                                                 

                                                HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB70-AE6D-11cf-96B8-444553540000}\Compatibility Flags

                                                HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\Policy

                                                HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppPath

                                                HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppName

                                                 

                                                Thanks,

                                                 

                                                Roger

                                                m_vargas wrote:

                                                 

                                                Hi Roger,

                                                 

                                                Sorry, not sure what happened there with your forum post.  I didn't get an email that you replied until now (two came through).

                                                 

                                                I'll message you Monday morning when I arrive and see if you're available then.

                                                 

                                                --

                                                 

                                                • 24. Re: Failed to Register when installing Flash Player
                                                  m_vargas Adobe Employee

                                                  For anyone who may come across this thread with similar issue (and still getting 'Failed to Register' error after running the SubInACL tool to fix permissions):

                                                   

                                                  We're identified the issue as McAfee. Specifically, McAfee was preventing access to the following registry entries:

                                                   

                                                  HKLM\SOFTWARE\Microsoft\Internet Explorer\ActiveX Compatibility\{D27CDB70-AE6D-11cf-96B8-444553540000}\Compatibility Flags

                                                  HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\Policy

                                                  HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppPath

                                                  HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FAF199D2-BFA7-4394-A4DE-044A08E59B32}\AppName

                                                   

                                                  When McAfee was uninstalled, Flash Player ActiveX registered.  Could be some  policy setting in the McAfee configuration.  OP is going to investigate.

                                                   

                                                  --

                                                  Maria

                                                  • 25. Re: Failed to Register when installing Flash Player
                                                    martin_stettler

                                                    Hi Maria

                                                     

                                                    I have the same Problem .... but ... by is NOT installed the McAfee.

                                                    And have read and make all instuctions in this message three.

                                                     

                                                    Windows 7 Ultimate - German x64

                                                    The Problem is since Update from 18.0.0.232 to 19.0.0.185.

                                                     

                                                    Can not make Adobe a FIXING-Programm?

                                                     

                                                    Thanks - Bye

                                                    Stettler Martin

                                                    • 26. Re: Failed to Register when installing Flash Player
                                                      m_vargas Adobe Employee

                                                      Hi martin_stettler,

                                                       

                                                      Do you use any anti-virus software?  If so, try disabling the software and then run the installer again.

                                                       

                                                      Have you followed the steps in How do I fix Windows permission problems with Flash Player??

                                                       

                                                      --

                                                      Maria

                                                      • 27. Re: Failed to Register when installing Flash Player
                                                        martin_stettler Level 1

                                                        Hi Maria

                                                         

                                                        No Antivirus SW.

                                                        Yes - I have make ALL your tips ...

                                                         

                                                        :-) I have a ZyXEL USG310 with AV - but this make NO access to my computers.

                                                         

                                                        Bye

                                                        Martin

                                                        • 28. Re: Failed to Register when installing Flash Player
                                                          martin_stettler Level 1

                                                          Hi Maria

                                                          No solutions?

                                                           

                                                          Is that's all now? Since

                                                           

                                                          Greatings from Switzerland

                                                          Martin

                                                          • 29. Re: Failed to Register when installing Flash Player
                                                            Carm01 Level 4

                                                            Ironically it is McAfee that Adobe is trying to pawn off on us as "certified bloatware" from their installer page, yet it is the cause of the problems, yet it is still being pawned off on users thus causing potential problems

                                                             

                                                            Does anyone see the problem?

                                                            • 30. Re: Failed to Register when installing Flash Player
                                                              martin_stettler Level 1

                                                              Again! In my System Windows 7 Ultimate x64 is NO AV acctive --- I say NO AV.

                                                              This Jop make my ZyXEL USG 310. And this have no impact in my system.

                                                              Will not make Adobe a solution - to solve this problem?

                                                              The Problem is since Update from 18.0.0.232 to 19.0.0.185.

                                                              Bye - Martin

                                                              • 31. Re: Failed to Register when installing Flash Player
                                                                m_vargas Adobe Employee

                                                                Hi martin_stettler,

                                                                 

                                                                I apologize for missing your post from Nov 9.

                                                                 

                                                                I'd like to review the FlashInstall.log file from your system. Please provide the FlashInstall.log files saved at C:\Windows\System32\Macromed\Flash AND C:\Windows\SysWOW64\Macromed\Flash.  The files will be fairly large, as such, please upload them to cloud.acrobat.com using the instructions The specified item was not found. or post them to some other file sharing service of your choice.  Please post the link to the uploaded files in your reply.

                                                                 

                                                                --

                                                                Maria