I installed lightroom CS6 on a windows 10 platform.
when connected to the internet the software asks to register, so first I login using my account, then I agree with the licence, and after this, nothing.
Then I tried to start the software when not connected to the internet. the software started when I choose to register later
In the software menu the option to login on the adobe account is greyed out (even when the connection with the internet was restored)
Also tried by entering the serial number in my profile directly, no result.
then I tried the proces using windows 8 compatibility mode, no success either
then I tried removing the software and re-installing the software. bad idea, now it doesn't even start anymore when not connected to the internet
How can I get the software to connect with the adobe server?
I even tried to register when the firewall and antivirus software was off.
all attempts end when I agree with the licence, the software does not start anymore.
In the system requirements is stated that lightroom 6 is supported on windows 10...
Photoshop Lightroom CC/Lightroom 6 system requirements and language versions
I contacted adobe twice having a chat session. The outcome: I was sent to the forum with my question but apparently not much of use either...
Does somebody know if there exists a second line helpdesk at adobe where I can escalate my question/problem?