0 Replies Latest reply on Aug 25, 2015 7:27 PM by lisa_marcelle

    'Preview Unavailable' when Importing Images from iPhone 6 to Lightroom 5

    lisa_marcelle

      For some reason, preview is no longer available when trying to import photos from my iPhone. This makes it virtually impossible to Import!

       

      Specs:

      iPhone 6 (latest iOS 8.4.1)

      Lightroom 5.7.

       

      I have tried restarting Lightroom, rebooting iMac and phone, nothing seems to work! Any idea why this is happening and how I can fix?

       

      Thanks in advance for your help,

      Marcelle