6 Replies Latest reply on Aug 27, 2015 4:01 AM by maxg9688238

    Virius has corrupted my Apps  - please help

    maxg9688238

      Hello all

       

      I had a virus on my computer yesterday which encrypted all my documents and made me unable to open them. It also appeared to crash or affect my creative cloud applications. I uninstalled in design and illustrator but this made no difference. In the end the illustrator app had been changed to read only or something so I went into app data and deleted the file and this now works. In design however still does not work and it says "this application is not responding" ... all my indesign files are blank as well as if the app isn't on my computer.

       

      Any help would be much appreciated.

       

      MAX