13 Replies Latest reply on Sep 11, 2015 2:18 PM by Andersson

    InDesign CC 2015 won't open from Start or Desktop without freezing

    Janice@LL

      I have a new install of InDesign CC 2015 (along with Illustrator and Photoshop) and when I try open the app from the start menu/shortcut or from an InDesign file it freezes with the Welcome screen loading. The Welcome screen never finishes loading - it remains a large white box with Welcome in the upper left. The only way to get out of this is to force quit InDesign. I am able to open InDesign from the Creative Cloud application manager. I have tried trashing my preferences but the problem persists.