2 Replies Latest reply on Aug 26, 2015 4:12 PM by John T Smith

    Adobe Premiere Elements 13 stopped working...

    j_monasch

      I've just installed Adobe Premiere Elements 13 and when I try to start it, I get the error "Adobe Premiere Elements 13 has stopped working". It never gets past the Logo screen which says: "initializing".

       

      My H/W S/W is:

      Windows 7 Enterprise

      HP ProBook 6470b

      16GB memory

      1TB SSD

      Intel HD Graphics 4000

       

      All drivers are up-to-date as is the BIOS.

       

      Adobe Photoshop Elements 13 IS working.

       

      Thoughts?

      Thanks in advance