4 Replies Latest reply on Oct 19, 2015 8:23 AM by Sue Garibaldi

    can't login to Shape - get an "access required" message

    sallyt67090783 Level 1

      I get the following message when trying to login.

       

      This account does not have required access to sync storage location.  Please sign in with a different account.

       

      and then boots me out.  Using a Galaxy S6.