6 Replies Latest reply on Aug 27, 2015 6:37 AM by BobLevine

    Stuck on Converting Data


      When our users try to open an .indd file, they get stuck on Converting Data.  This is happening to three different people and I cannot figure out why.  InDesign goes into Not Responding and has to be closed through Task Manager.  It doesn't matter if I copy it to the desktop or if it coming from the network.  Admin rights do not make a difference.  I have tried cleaning the cache and restoring all default settings.  Any ideas on what could cause this?