I have created a small ad for use in digital media. There is a picture in the background that is a full bleed, and a yellow bar that bleeds left and right. When I export to PDF, the PDF shows a thick white border (uneven between the top, bottom, left and right sides), almost like it cropped unevenly. What did I do wrong??
Can you post a screenshot?
If your ad is for digital media, do you even need bleed?
I'm thinking they've included crop marks or the slug area, that's why there is a white border.
It's fine for printing, but digital media - whatever that is - I don't know.