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Serial number does not work, dispite original product

New Here ,
Aug 27, 2015 Aug 27, 2015

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@hi!

I checked it several times (I got it from the backside of the DVD-Case, original product, but used already by my father).

What can I do? Is it not usable any more???

Thanks in advance for your feedback!

Lara Sophie

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Community Expert ,
Aug 27, 2015 Aug 27, 2015

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Hi Lara Sophie,

which Product are you referring to?
Chances are high that your father might already have used the activation on two machines, which is the limit.


Best regards,
Maurice

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New Here ,
Aug 27, 2015 Aug 27, 2015

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Thank you for your response!!!!

I have Adobe Photoshop Elements 6, which is quite old, so I was hoping that it is not so strict with the license...

Kind regards,

Lara Sophie

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Adobe Employee ,
Aug 27, 2015 Aug 27, 2015

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Hi Michelle,

Please follow the links below:

https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

Invalid serial number error

Hope the helps!

Regards,

Sheena

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