I recently purchased Lightroom 6 (desktop version), which worked well with my Windows 8.1. now I migrated to Windows 10 and when I open LR, the program does not respond and the only thing I can do is force the closure of the program. there anything I can do or I'm forced to go back to Windows 8 ??? Thanks for your help
Hi vivianam27073470 ,
A little more detail will help.Like the error message that is generated in your event viewer.
- Hold Windows + R at the same time
- in the box that will appear, type eventvwr.msc in there and click ok
- you have to navigate to Windows logs- Application
- Look for the error with respect to Photoshop and double click on it and please share the screen shot or details of that error, particularly faulting module path