Could you try to re-sign-in via the Creative Cloud app. So quit Lr Desktop, re-sign-in via the CC- app and launch Lr Desktop afterwards. Don't forget to start the sync process via the top lef identity plate. - Guido
That fixed it. Thanks so much!
Hmmm, I was very hopeful this would fix the same problem for me, but it didn't. I shut down LR 2015 CC app on a Win10 PC, then went to the Manage Account area of the CC App, which takes one to the Adobe website (I'm using Google Chrome).
I first enabled Two Factor Authentication - all successful. Then logged out. Then logged in. Then started LR and went to the Edit | Preferences menu, to LR Mobile tab. It presented the ID/PW screen, then sent the 6 digit code to my phone. After entry of the code, the screen hangs, and LR Mobile collections to not appear.
LR Mobile is working successfully on two of my mobile devices running Android - a Samsung Galaxy 6 edge phone, and a Galaxy 10.1 Note.
Can you help?