15 Replies Latest reply on Sep 2, 2015 5:20 AM by Steve Grisetti

    I have just installed premier elements 13 on a new desktop and it will not start


      Adobe Premier Elements 13 will not start from the desktop or file icon  (program files/adobe).  I have uninstalled and reinstalled several times, checked I have full permissions and my virus scanner is off. During each uninstall I have cleaned all files and restarted the computer to no avail.

      On clicking the adobe icon, the user control box appears - click yes to changes and nothing happens.  Is there something else I must do.  Photoshop Elements 13 works fine.