I'm having trouble with this file. When I work on it, it loses Save and Save As and Undo capabilities. I did a search online and found good advice but it's short term only. Namely, I exported the file in IDML format and was able to recover it and start from where I stopped. But the problem keeps recurring.
I then tried to reset my preferences. After a gazillion tries, I was able to snag that opening screen that asks: do you want to reset preferences. I didn't want to do it this way. I wanted to find the 2 files that are supposed to be deleted: InDesign Defaults and Indesign SavedData. But these files do not seem to exist on my computer. I did a thorough search in Library. I'm on a Macbook Air, OSX 10.10.3 and there are no Adobe files whatsoever in Library/Cache. These files also do not appear in Library/Preferences. Weirdly enough, my Library folder (not the System Library folder) is not in my User folder but in the Macintosh HD folder. I didn't put it there. That's where it is.
So I have 2 issues: 1. where on earth are my preference files located?
And 2. how do I stop this graying out of this Indesign CS6 file? I'm also using a Wacom tablet and have disabled the Touch feature, since some people think that may cause this issue. I also turned off the Ruler view, since others have issues with that.
Would be grateful for some insight and a solution to this problem. I'm on a short deadline and need to get this job done quickly.
Thanks so much!
Thanks, yes, I've found the hidden Library. These files are NOT there.
Like I said, there are NO Adobe files at all in Library/ Cache. Which I'm finding very strange.
I'll check on the ID update but doubt that's the answer. I've been using ID for the last 10 years, know my way around the hidden files, corrupt fonts, etc... have never come across this issue before.
I stand corrected. I found the InDesign prefs in the Library files. I was looking in the wrong place. 4am is not a good time for troubleshooting.
Fingers crossed that this works.
Thanks for your help!