CC Download Problem

[jamess73854837]

I'm having trouble downloading the CC desktop app. The download just quits suddenly without warning. I'm tried to restart multiple times but the same thing happens. I'd appreciate any suggestions about what to do.

Thanks in advance.

[AadeshSingh · Accepted solution]

Hi jamess73854837

Please let me know the version of OS installed on your computer?

Refer to this KB doc. for help Troubleshoot Adobe Creative Cloud download and installation issues

Regards,

Aadesh

[Pattie-F]

moved  to Creative Cloud Download & Install