25 Replies Latest reply on Sep 11, 2015 12:56 AM by pwillener

    WITH UPDATE ATTEMPTS, WHY DOES FLASH PLAYER INSTALLER GO THROUGH ALL STEPS, BUT WHEN INSTALLATION STARTS GIVE ERROR MSG: CONNECTION FAILURE?

    kentw5172270

      Attempting to update from ADOBE FP shockwave 16.0.0.305.

      -  Flash player installer downloads, runs, initializes, but when finally attempts installation, gives error message: CONNECTION FAILED.

      -  Options for retry just go around in same circle. Have tried more than 40 times. Shut off AVAST antivirus. Restarted, ETC. Always the same result.

      -  ALSO GET SAME RESULT WITH UPDATE ATTEMPTS FOR:

          ADOBE READER 10.1.15.11 AND ADOBE FP RealNetworks RealDownloader PepperFlashVideoShim Plug-In 1.3.2.28.

       

      Windows 7 home premium SP1

      64 bit

      Mozilla

      antivirus AVAST

      computer mfr: ASUS