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I have been trying to download the trial version of Adobe Photoshop for nearly two days now and I continue to get the same error response: "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."
So, here I am contacting customer support. I would greatly appreciate it if you would please help me resolve this issue. Thank you in advance!
Regards,
Dana
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Nobody can tell you anything without proper system info or other technical details. This error indicates issues on your end. Start by reviewing these steps.
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Troubleshoot Adobe Creative Cloud download and installation issues
Mylenium
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Thank you for your response. I apologize for the lack of information; I am not very computer savvy with this new laptop. I am using an HP laptop with Windows 8.
I'm not sure how to take a screenshot on a PC, so if you would kindly assist me in that step, I would be more than happy to provide a screenshot. I imagine it would start with the prt sc button, but I'm not sure where to go from there. Again, my apologies for my complete lack of basic knowledge but I do very much appreciate your assistance!
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Screen shot is optional . anyhw did you tried with troubleshooting steps mentioned in the help links?
However , you may check with below video regarding taking screenshot :
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If possible post a screenshot .