3 Replies Latest reply on Aug 31, 2015 11:19 AM by A.T. Romano

    How to fix a problem with Adobe Premiere Elements 10 Preview Screen blacking out instead of playing video?


      I have been using Adobe Premiere Elements 10 for a few years now and just recently started having this problem with my computer. I can load certain types of videos at times in the preview screen but when i try to load a mp4 video in my project preview screen it only plays the audio and not the actual video. The video stays black out. Now I can scrub through the timeline and see screenshots of the video, but when i render it in the preview screen it just blacks out. On my computer I do have a Nvidia GTX 550ti. The drivers are completely up to date. I have made sure the program is up to date (as much as you can call it up to date) and made sure everything else is up to date. This program worked fine about a month ago.