7 Replies Latest reply on Sep 8, 2015 5:49 PM by RjL190365

    GPU not recognized by any Adobe CC software?

    twizzstyle

      For some reason, none of my Adobe programs are recognizing my GPU?  I have an Nvidia GeForce 780Ti with the latest drivers, on Windows 10.

       

      When I open Photoshop, it was giving me some error about not finding an openGL supported GPU, but Photoshop seemed to still work fine, so I just ignored it.  Now I installed After Effects, and it won't open at all.  I tried a total clean uninstall of the nvidia drivers (using the DDU - display driver uninstall tool), and then a fresh install of the latest Windows 10 drivers.  No change.

       

      I've attached all of the errors I get, in order, when I try to open AE below.

       

      Here is some of the system info as displayed in Photoshop (one interesting thing I just noticed is that it shows the operating system as Windows 8.1?  Weird...):

       

      Adobe Photoshop Version: 2015.0.1 20150722.r.168 2015/07/22:23:59:59 CL 1032107  x64

      Operating System: Windows 8.1 64-bit

      Version: 8.1 or greaterSystem architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 4080 MHz

      Built-in memory: 16326 MB

      Free memory: 13750 MB

      Memory available to Photoshop: 14547 MB

      Memory used by Photoshop: 70 %

      Design Space: Disabled.

      Artboards: Enabled.

      3D Multitone Printing: Disabled.

      Highbeam: Enabled.

      Image tile size: 1024K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1050, right=1680

      OpenGL Drawing: Disabled.

      OpenGL Allow Old GPUs: Not Detected.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      License Type: Subscription

       

      AE_errors.png