5 Replies Latest reply on Sep 1, 2015 5:45 AM by Brucgovn

    Creative Cloud account not activated

    peteh21583700

      I purchased Creative Cloud Photography on August 28th. As of right now it still hasn't activated. I still only get trial versions of Lightroom and Photoshop insisting that I buy them. Moreover I can't even get to Adobe Support because it doesn't register that I'm entitled to any support. Can't find a single email or phone number to allow me to speak to someone directly. Adobe have created their very own Catch 22. Can't get my account sorted because I can't talk to support, can't talk to support because my account isn't sorted. What a nightmare.

       

      I've gone through the usual troubleshooting process. Uninstalled, reinstalled, made sure the language is correct etc.

       

      How do I get hold of Adobe, or get this sorted?