Photoshop CC2015 Installation Failed

[nikolam16909596]

Hey,

I'm having trouble installing Photoshop CC 2015 on my machine. I'd really appreciate if anyone can help me out.

The thing is I already installed Illustrator and had no problems with it, but I just can't make Photoshop to work.

I use Creative Cloud, and I also tried standalone files to install, I always get the same Installation Failed error mesage.

I use MacBook Pro mid 2012 runing latest Yosemite. Here are the screenshots.

Whwn I click on More Information, this is where it takes me: file:///tmp/0307BDA8-56A7-4D87-8A50-981C6962CA42/Summary.htm. This is a local html file, but it doesn't load.

When I click on Get Help it takes me to: Learn & Support.

I tried troubleshooting with Install logs recomended on Adobe help section, but I didn't find Error, or Fatal lines in the log for Photoshop Installation.

Can anybody help me out please.

Thanks

[kglad · Accepted solution]

uninstall everything cc.

clean per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer and then install the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial

use the desktop app to install ps cc 2015.

[xoelb]

did it work? happening the same to me