1 Reply Latest reply on Sep 2, 2015 2:37 AM by Bernd Alheit

    I cannot sign (signature) a document with digital ID

    wpk411

      Dear All,

       

      I have installed an Acrobat Pro DC and found that I cannot sign a pdf document with a digital ID stored in the computer.

       

      In Acrobat Pro XI, there is a prompt ask me to mark the place for the signature and then I need to enter password to sign the pdf document.

       

      Now in Acrobat Pro DC, I can sign a pdf document with either "initial" or "signature" and both do not required the input of password.

       

      Following the on-line instruction, I have prepared an ID stored in my computer and have create a personalized signature.

       

      Your kind advice to solve this problem will be greatly appreciated.

       

      PK  

       

      p.s. My OS is Windows 8.1 Enterprise English 64-bit