11 Replies Latest reply on Sep 23, 2015 2:27 AM by Sheena Kaul

    unable to reach adobe servers


      I have been getting this error when trying to update my apps.

      This was on a completely fresh install of windows (windows 7 Pro 64 bit)

      I am able to download and install Lightroom, Photoshop and bridge all of which work fine. I am also able to snyc my adobe cloud files.

      However when the programs are downloaded and installed the app manager says there is updates for each of them, when I try to apply the update I get the "unable to reach adobe servers" error.


      I have tried steps 1,2,3 and 4 here Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC  but it made no difference.


      Anybody got any ideas?