1 Reply Latest reply on Sep 3, 2015 12:25 AM by Peter Spier

    InDesign APPCRASH


      Hi everyone,


      I've just downloaded InDesign via my CC subscription, and receive this error message every time I open the app. It has yet to start successfully.


      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: InDesign.exe

        Application Version:

        Application Timestamp: 55bf8487

        Fault Module Name: MSVCR120.dll

        Fault Module Version: 12.0.21005.1

        Fault Module Timestamp: 524f83ff

        Exception Code: c000001d

        Exception Offset: 0000000000093143

        OS Version: 6.1.7600.

        Locale ID: 1033

        Additional Information 1: b9d0

        Additional Information 2: b9d044966d889f20288c92f1ce8bc476

        Additional Information 3: 592b

        Additional Information 4: 592b24a8a001aebf130299a7c48b45c2



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      I'd appreciate any help or advice that anyone has to offer!