1 Reply Latest reply on Sep 3, 2015 12:25 AM by Peter Spier

    InDesign APPCRASH

    michaelw97644562

      Hi everyone,

       

      I've just downloaded InDesign via my CC subscription, and receive this error message every time I open the app. It has yet to start successfully.

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: InDesign.exe

        Application Version: 11.1.0.122

        Application Timestamp: 55bf8487

        Fault Module Name: MSVCR120.dll

        Fault Module Version: 12.0.21005.1

        Fault Module Timestamp: 524f83ff

        Exception Code: c000001d

        Exception Offset: 0000000000093143

        OS Version: 6.1.7600.2.0.0.256.1

        Locale ID: 1033

        Additional Information 1: b9d0

        Additional Information 2: b9d044966d889f20288c92f1ce8bc476

        Additional Information 3: 592b

        Additional Information 4: 592b24a8a001aebf130299a7c48b45c2

       

       

      Read our privacy statement online:

        http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

       

       

      If the online privacy statement is not available, please read our privacy statement offline:

        C:\Windows\system32\en-US\erofflps.txt

       

      I'd appreciate any help or advice that anyone has to offer!