1 Reply Latest reply on Sep 3, 2015 3:35 AM by 99jon

    Lightroom 6 and MP4 files

    anthonye1130140

      Lightroom 6 does not recognise my MP4 files. It did yesterday. But I suppose that was then and this is now. Adobe really don't want people to keep using their products. And now supposedly my Lightroom Mobile trial has ended. I don't want that annoying orange writing on my screen.

        • 1. Re: Lightroom 6 and MP4 files
          99jon Adobe Community Professional & MVP

          NamePlate.png

           

          Try hovering with your mouse/pointer over the Name Plate (see image above) until the icon for the pull-down menu shows up. Click on it, to see the activity window and then click the pause button next to LR Mobile.

           

          Are the MP4 files on your computer or on a storage card?