1 Reply Latest reply on Sep 8, 2015 1:06 PM by lisak83411510

    Adobe Presenter will not load my audio file


      It says: "Cannot load the recordings for slides 1-17.  The .ppc file does not match the presentation."


      I can find the file, but it will not load it.  I cannot afford to lose a huge set of work in these audio files.  How do I get it open so I can work with the file again?

        • 1. Re: Adobe Presenter will not load my audio file

          I was encountering the same problem. What I did was click the button next to Load the Recordings from another file and then hit the browse button. I browse for the pptx file that accompanies my Powerpoint. Once in there I click on the file named Media.ppcx. That takes me back to the dialogue box and I hit the ok button and it loads the  audio for all my slides. I hope this works for you.