3 Replies Latest reply on Oct 22, 2015 11:39 AM by johnrellis

    No photo info in LR CC Web Galleries

    teale83724271 Level 1

      There is a Photo Info pain on photos in the lightroom web galleries that you generate from LR, but it is blank when viewing from a shared link, whether or not you are logged in with an Adobe ID.

       

      You see metadata information ONLY if you access the photo through "lightroom.adobe.com" and click on the collection.

       

      But if you (or more importantly a friend or client) access the sharing link generated by the sharing option you won't see any information (whether you are logged in or not). Download button behavior is okay.

       

      Is it possible to get this metadata turned on (or the filenames at the very least) for the shared link galleries?

       

      Screen Shot 2015-09-03 at 1.11.44 PM.png

        • 1. Re: No photo info in LR CC Web Galleries
          99jon Adobe Community Professional & MVP

          You can use the caption field and the info will show up. Also under photos when played as a slideshow from the thumbnail page. Obviously not perfect having to enter info manually into the caption metadata field but possibly a work around.

          • 2. Re: No photo info in LR CC Web Galleries
            Jared Platt

            It turns out, that this is apparently how the system was designed.  I just spoke with tech support for about 30 minutes on this and they have determined that the mobile web sharing sites were designed so that the public links will NOT show the information on the photos, but the private side will.  They said it was because some people do not want to show any information on their images.  It's not an ideal design.  They should have given a toggle when posting or online that allows you to share the file info, or at least just the file name.  As it is designed, the public galleries don't allow for clients to know which image number they are looking at.  The "6/34" number in the gallery is not the actual image name, so it is not reliable for communication about the photos.  Hopefully they will re-design this to be a better tool in the future.  For now, you can only get the INFO on the private side of the mobile galleries online. 

            • 3. Re: No photo info in LR CC Web Galleries
              johnrellis Most Valuable Participant

              This forum is primarily a user-to-user forum in which product developers rarely participate. Please add your vote and detailed feedback to this topic in the official Adobe feedback forum: Photo Info Missing in Lightroom Mobile. That will make it a little more likely Adobe will see your feedback and be influenced by it.