How to uninstall/reinstall CS5?

[mikecoffin]

I'm running CS5.1. Had to wipe my hard drive and reinstall from backup. Now Indesign, Photoshop, and Illustrator won't open. "Configuration Error 6. Please uninstall and reinstall the product" So how do I do that exactly?

[Megha_Rawat1 · Accepted solution]

Please refer:

Uninstall Creative Suite | CS5, CS5.5

Reinstall it from the below link:

https://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

Hope this helps.

Regards

Megha Rawat

[Ned Murphy]

Adobe application have to installed... backup installations won't normally work.  If you have a Windows machine then uninstall thru the Control Panel.  If it's a Mac try to find out how to uninstall properly (I don't know).  Then use the CS Cleaner Tool to helkp clean up remnanats that might interfere with installation.

Adobe Creative Suite Cleaner Tool

helps resolve installation problems for CS3 thru CS6 and for Creative Cloud

http://www.adobe.com/support/contact/cscleanertool.html

Then install and activate using your serial number.  Find your serial number quickly

CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.

Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.

CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html