1 Reply Latest reply on Sep 4, 2015 4:42 AM by Sheena Kaul

    My CC Desktop application does not open and shows a spinning progress wheel endless. It also don't show Menu: Home,Apps,Files,Fonts,Community.

    michaelt17041235

      My CC Desktop application does not open and shows a spinning progress wheel endless. It also don't show Menu: Home,Apps,Files,Fonts,Community.

      I am using Windows 7. I tried several times the instructions from here: App doesn't open | Progress wheel spins continually

      I am able to ping adobe.com and three other Adobe servers which I found on a help site, but can not find them now.

      I am unable to ping activate.adobe.com