How do I change the e-mail address that adobe is sending my confirmation e-mail to?

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The e-mail they are sending this to is wrong. How do I change it

[Bani Verma · Accepted solution]

Hi,

If this wrong email id is showing up in Adobe Creative Cloud app, then please follow the below steps and check:

MAC :

1- Sign out of Creative Cloud App see, Sign in and sign out to activate Creative Cloud apps

2- Force Quit all Adobe related processes from Activity Monitor (eg- Creative Cloud, Core sync, CC library, Adobe Desktop Services, Adobe IPC broker, Adobe Crash daemon etc.)see, Use Activity Monitor on your Mac - Apple Support

3- Right click on Finder icon and  select "Go-To" Folder option.

4- You will get a text box, type-in below command and then hit 'Return' key.( " Do not miss ~ symbol " )

~/library ( It will open User Library folder. )

5- Then navigate to Application Support>Adobe> trash OOBE folder and AAM Updater folder as well

6- Launch Creative Cloud App and sign in

WINDOW :

1)  Sign out of Creative Cloud App see, Sign in and sign out to activate Creative Cloud apps

2) Delete following folders : C:\Users\<user_name>\AppData\Local\Adobe\ AAM UPDATER  and OOBE both

3- Launch Creative Cloud App and sign in

Also see,

Adobe ID, sign-in, and account help

Let us know if this helps.

Regards,

Bani

[furnituretechnican]

THANK YOU SO MUCH, THIS WORKED!!!

[Bani Verma]

You're Welcome.