6 Replies Latest reply on Nov 16, 2015 3:22 PM by bonniew65867206

    Erase Authorization without password

    robertao14043846

      I am trying to erase my authorization to change it - as I keep getting a Check Authorization error when I try to load new library books - but cannot remember the password to the account. I have signed back into Adobe on line and changed the password but this did not help.

       

      Is there some way to erase the authorization without the password?