1 Reply Latest reply on Sep 6, 2015 7:12 PM by Akash Sharma

    Lightroom opening problem

    andrewr68761390

      I have had LR5 which I installed as an update from LR4, through adobe, some 6 months ago and, until now, have had no problems. Yesterday I tried to open Lightroom and could not, it just briefly cycled then nothing. I have trie several times but cannot open LR5 on my PC. I have changed nothing, no settings, programs...........nothing.   How do I open LR5 ?

        • 1. Re: Lightroom opening problem
          Akash Sharma Adobe Employee

          Hi Andrew,

           

          Please try below steps

           

          • Restart your Computer

           

          • Open Lightroom as an Administrator.Right Click on Lightroom and select "Run as Administrator"

           

          • Reset Lightroom Preferences

              Backup your catalog first.Go to Pictures/Lightroom  and copy catalog to Desktop

            Navigate to C:\Users\USERNAME\AppData\Roaming\Adobe\Lightroom\Preferences

            (**Appdata is an hidden Folder(Refer Show hidden files - Windows Help) to show the hidden folder)

            and rename Lightroom 5 Preferences.agprefs  to Lightroom 5 Preferences.agprefs.OLD


          Let us know if that helps

          Regards

          ~Akash