3 Replies Latest reply on Sep 6, 2015 7:29 PM by Megha Rawat

    I can't cancel my plan :(

    Mike Crampton

      Why does a so called reputable company like Adobe make it very difficult to cancel a plan.

       

      I telephone the Australian contact number 1800 614 863 and they just tell me to try online because .... they can't help me.

       

      I try online again and there is simply nowhere I can see that this can be achieved and I have now wasted an hour of my very valuable business time which makes me sad.

       

      I noted many other online discussions from your clients with the very same problem which indicates to me that you should do something about it pronto - because you are just sending people around in circles which makes me think that I don't want to use or subscribe to Adobe again in the future.

       

      So ... HOW DO I CANCEL MY PLAN? and don't give me the run around!